1. Introduction
These Terms and Conditions govern the provision of website and app development, maintenance, and related services by Let's Manage India Pvt Ltd ("Let's Manage," "we," "our," or "us") to the Client ("you," "your," or "Client"). By engaging Let's Manage for any services, you agree to these terms and conditions.
2. Scope of Services
2.1 Development Services: Let's Manage will develop a website or app for the Client based on their specific requirements and specifications, as outlined in the project proposal. The development timeline will be as per the contract or mentioned in the invoice.
2.2 Timeline Extensions: Let's Manage reserves the right to extend the development timeline due to external factors such as delays in receiving necessary information or materials from the Client, third-party services or plugins required for the website's functionality, or unforeseen technical issues. In such cases, Let's Manage will communicate the revised timeline to the Client as soon as possible.
2.3 Maintenance Services: Maintenance services include updates, bug fixes, and ongoing support as outlined in the maintenance contract.
3. Project Costs and Payments
3.1 Pricing: The total project cost, including any paid themes, plugins, or scripts, will be detailed in the project proposal.
3.2 Deposits and Payment Schedule: A payment schedule of 50% advance and 50% before the site goes live for public access will be followed.
3.3 Cancellation Fees: In case of project cancellation by the Client before completion, the Client will be charged 50% of the project value or for the number of hours worked (at INR 300 per hour for budget projects & INR 1500 per hour for higher value projects), whichever is higher. (Higher value projects will be considered for project value INR 1.5 Lakhs and above [Excluding Taxes]).
3.4 Non-Refundable Charges: Hosting and domain charges are non-refundable under any circumstances.
4. Licensing and Credits
4.1 Paid Themes, Plugins, and Scripts: Any paid themes, plugins, or scripts provided with the license to Let's Manage will be used in the development of your website or app. These licenses are not transferable to the Client.
4.2 Credit in Footer: All websites or apps developed by Let's Manage will include a credit line such as "Powered By / Maintained By / Developed by Let's Manage" in the footer.
4.3 Removal of Credit: If the Client wishes to remove this credit, the Client must purchase a new license for all paid themes, plugins, or scripts used in the website. Let's Manage's licenses will not be valid for these websites.
4.4 High-Value Projects: For custom projects valued above INR 1.5 lakhs (excluding taxes), it will be at the Client’s discretion to include our credit in the footer. A written consent will be obtained from the Client. Such projects should not use any agency-licensed items.
5. Content Writing Charges
5.1 Client-Provided Content: If the Client chooses to provide their own content, they must ensure that it is free from plagiarism. Let's Manage will not be responsible for any content-related issues such as duplication of content from other websites.
5.2 Let's Manage Content Writing Services: If the Client opts for Let's Manage's content writing services, our expert content writers will provide unique, plagiarism-free content. A plagiarism report will be shared with the Client along with the final delivery of content. Content writing charges will be additional and communicated to the Client beforehand. Once content is approved, all other revisions in the content will be chargeable unless there is an error.
6. Website and Domain Transfer
6.1 Website Transfer Request: If a Client wishes to transfer their website away from Let's Manage, they are encouraged to first discuss any concerns with our team by emailing hello@letsmanage.co.in or contacting us at +91 85300 23111.
6.2 Website Transfer Charges: The first website files and database are reserved as the property of Let's Manage. For sharing website files and databases, additional transfer charges will apply, depending on the website's functionality and complexity. These charges will be communicated to the Client prior to the transfer process.
6.3 Right to Refuse Transfer: Let's Manage reserves the right to refuse any transfer request for sharing files and databases of the website developed by us.
6.4 Domain Transfer: The Client can transfer their domain from Let's Manage at any time without charges. The Client is responsible for any charges incurred with the new domain registrar. Let's Manage holds no liability for domain transfer-related charges.
7. Server Access and Client's Own Server
7.1 Server Credentials: Server credentials or access will not be provided to the Client under any circumstances.
7.2 Client's Own Server: If the Client chooses to use their own server, the cost of website development will be higher, and no agency licenses will be used in that project. These terms will be communicated and agreed upon before the commencement of the project.
8. Renewal of Website Development Services
8.1 Renewal Notification: Clients will receive a notification prior to the expiration of their current subscription. Renewal charges will be communicated to the Client as per the terms and conditions of the service agreement.
8.2 Service Termination: If the Client fails to renew the website services by the due date, Let's Manage reserves the right to terminate the website services without any prior notice. The website will be taken down after the due date.
9. Grace Period and Data Deletion
9.1 Grace Period: A grace period of 10 days will be given to the Client after the due date, during which the website will be down. Higher Domain Redemption Fee and Domain Renewal Fee will apply to keep the domain available only for the Client during this period.
9.2 After Grace Period: After the grace period, the domain will become publicly available, and anyone can purchase it. The website files and database will be deleted from Let's Manage's servers. Let's Manage will not be responsible for any loss or damages due to the website's termination after the grace period.
10. Liability and Indemnity
10.1 Limitation of Liability: Let's Manage will not be liable for any indirect, incidental, or consequential damages arising out of or related to the services provided.
10.2 Indemnification: The Client agrees to indemnify and hold harmless Let's Manage from any claims, damages, liabilities, costs, or expenses arising from the Client's use of the developed website or app.
11. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.
12. Amendments
Let's Manage reserves the right to amend these terms and conditions at any time. Any changes will be communicated to the Client in writing.
13. Entire Agreement
These terms and conditions, together with the project proposal and contract, constitute the entire agreement between Let's Manage and the Client and supersede any prior agreements or understandings.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact Let's Manage India Pvt Ltd at:
+91 85300 23111 | hello@letsmanage.co.in or WhatsApp: +91 85300 23111
Acknowledgment
By engaging Let's Manage for website/app development and maintenance services, the Client acknowledges that they have read, understood, and agreed to these terms and conditions.